Are you passionate about creating inclusive and supportive work environment? Do you thrive on providing assistance and support to employees facing challenges in the workplace? Pathways Support Specialists are currently seeking a dedicated and compassionate Workplace Support Worker to join our team. As a Workplace Support Worker, you will play a crucial role in helping employees in organisations across south Wales overcome barriers and achieve success in their workplace.

Our team of supportive professionals provides a range of services aimed at empowering employees and enhancing their overall work experience.

Job Title: Workplace Support Worker

Work hours: 37.5 per week

Annual Pay: £25000

Holiday Entitlement: 25 days plus bank holidays and your birthday off

Responsibilities:

• Work closely with employees to understand their specific challenges and barriers in the workplace.
• Provide compassionate and confidential support to employees facing difficulties related to their health conditions, disabilities, or personal circumstances.
• Collaborate with HR departments and managers to develop personalised strategies and accommodations that promote employee success and well-being.
• Assist employees in accessing relevant resources, services, and support networks both within the organisation and externally.
• Advocate for employees' needs and ensure their voices are heard and respected in the workplace.
• Facilitate workshops and training sessions to promote diversity, inclusion, and awareness among employees and management.
• Maintain accurate and up-to-date records of employee interactions, progress, and outcomes.
• Demonstrate empathy, professionalism, and respect while working with employees from diverse backgrounds.

Requirements:

• Previous experience in a workplace support role, human resources, or employee assistance program is preferred, but not essential.
• Empathetic and patient approach with excellent communication and interpersonal skills.
• A genuine interest in supporting employees to overcome challenges and achieve success in their workplace.
• Understanding of workplace accommodations, disability awareness, and inclusive practices is a plus, but not essential.
• Ability to maintain confidentiality and handle sensitive issues with discretion and professionalism.
• Strong organisational and time management skills, with the capacity to prioritise tasks effectively.
• Knowledge of relevant employment laws and regulations related to employee accommodations is beneficial.
• Flexibility to adapt to the diverse needs of employees and the dynamic nature of the role.

How to Apply:

If you are passionate about creating a positive and supportive workplace and believe you have the skills to make a difference in the lives of employees, we invite you to apply for the Workplace Support Worker position at Pathways Support Specialists. To apply, please submit your updated CV and a cover letter highlighting your relevant experience and motivation for this role to [email protected]  

Join us in our mission to empower employees and foster an inclusive workplace culture where everyone can thrive.

Pathways Support Specialists is an equal opportunity employer, and we encourage individuals of all backgrounds and abilities to apply.